Econo Lodge Inn & Suites at the Convention Center

The office personnel was great and very accommodating. House keepers were very rude. I asked for sheets to change the beds and was told to give them the dirty ones right now! I stripped the beds immediately and put them outside the door along with the garbage. Then the female housekeeper literally opened my door while we had some of our family changing their clothes, and she threw the garbage cans in our room and a garbage bag. Don't ask housekeepers for extra towels. When I did, it was like I was asking them to pull a tooth. We had 3 adults and 1 child. 2 adults were female. My granddaughter and I use 2 towels 1 for hair and 1 for body. They only wanted 4 towels in the room. When we were leaving, vacation was over, and the man literally pushed past me as I was walking out. They also had a child with them every day while they were cleaning in the rooms. Also they acted like they couldn't understand English. Worst housekeepers I have ever had to deal with.

Great location Friendly staff great value for your money

The room was very clean, and met all my needs. The location by the pool was nice. Rockers outside the room was a wonderful touch. Just a short walk to all that Gatlinburg has to offer. I was extremely satisfied!

Location! Location! Location! My husband and I were in town for our two year wedding anniversary and it was perfect! The grounds were well kept and the pool was clean and amazing. The walk-ability is perfect. We were able to walk everywhere from Ol Reds back up the strip to Shoney’s and other restaurants towards then end of town. The lady at the front desk was super sweet! I would definitely stay again! ♥️

We requested a first floor room because we have two small children and have to pack many extra things for them to make their stay comfortable and keep us sane in the process. We were told over the phone that we would be in a second floor room and were not given an option to change but when we arrived at the hotel, the night shift staff was very understanding and accommodated our request and put us in room 101 which was perfect. The room was very large and had plenty of space for us. The hotel was also walking distance to anything we wanted to do in gatlinburg. The heater in the room also kept the room very toasty and comfortable.